1. Introduction

The Bedford Borough Physical Disabilities Team comprises of social workers and support workers to provide support to people over the age of 18 years up to 65 years with a physical disability.

When an initial contact is received the Team will contact the individual to complete an enhanced contact assessment to ascertain whether the individual is eligible for services. If it is deemed that they are not eligible, information and advice can be provided to signpost to appropriate services. .

The Team is able to take enquiries and referrals during the working day which is Monday to Thursday 8.45am – 5.20pm, Friday 8.45am – 4.20pm.

2. Aim of the Physical Disabilities Team

The Team aims to provide people with services to help them live safely and independently. This will be based on their assessment of need and eligibility for services.

The Team will work with individuals to:

  • improve their independence;
  • improve choice and control in their daily life;
  • enable them to access other support services;
  • improve their quality of life.

3. Services Provided

The assessment can take the form of a telephone discussion and through a visit, it depending on the individual’s situation. Following the assessment a range of services may be provided. These may include:

  • self-directed support;
  • home care;
  • day opportunities;
  • meals at home;
  • residential or nursing care;
  • carer’s assessment (if the person is caring for someone or someone is caring for them);
  • referral to other support services which may include Telecare;
  • support for alternative accommodation, including extra care.

Some examples of when the Team could arrange support include:

  • if a person is unable to get out of bed or a chair or move around without help;
  • if a person finds it difficult to look after themself because they are unable to prepare meals and drinks or wash properly;
  • if the person’s main carers (relatives, friends or neighbours) are unable to support them without help;
  • if the main carers are putting their own health and wellbeing at risk because of their nature of the caring tasks;.
  • if the person has been subjected to physical, sexual, psychological, financial or other types of abuse, or if there are good reasons to suspect that they may be at risk of such abuse (see Adult Safeguarding).

The services provided will be reviewed on a regular basis by the Team and changed according to the person’s presenting needs.

The Team works closely with other professionals, including GP’s, nurses, occupational therapists, physiotherapists, care agencies and other specialist services.

4. Carers

Carers are a priority for Bedford Borough Council because they play such a valuable role. All informal carers are encouraged to have a carer’s assessment to look at their own needs and outcomes.

5. Eligibility and Access

The Team works with adults with a physical disability across Bedford Borough whose independence is at greatest risk if they do not receive a service. A member of the Team will assess the need for support from health and social services The assessment helps determine who is eligible for a service and helps the Team give priority as fairly as possible to those in greatest need of support.

There is no charge for the assessment. However, the worker will discuss any costs relating to the service/s identified during the assessment and will arrange for an assessment of the person’s financial situation (see Charging and Financial Assessment). The team can also assess whether there are any benefits that you are entitled to receive or request an independent assessment by our welfare rights advisor.

6. Safeguarding Adults

See also Adult Safeguarding 

The Team work closely with the Safeguarding Adults Team to reduce any concerns regarding the abuse of vulnerable adults. Abuse is mistreatment by any other person that violates the person’s human and civil rights.