The hours of the service are: Monday to Thursday 8.45am – 5.20pm, Friday 8.45am – 4.20pm
The out of hours function will be supported by the Emergency Duty Team.
The Sensory Impairment Team provides a specialist service for people of all ages and covers both Bedford Borough and Central Bedfordshire.
The Team aims to provide the person with a prompt, easily accessible specialist service to support them practically and emotionally in understanding and coping with their sight / hearing loss.
The Team will work with the person to:
Following a specialist assessment of the person’s needs, they can provide:
The Team works with people who have impaired vision and hearing. If a person experiences sight / hearing loss which cannot be treated by medical intervention or glasses, they can request an assessment of their needs.
The assessment will be carried out by a specialist worker and determines whether the person is eligible for services. It also helps the Team give priority as fairly as they can to those in greatest need of support.
There is no charge for the assessment. The worker will talk to the person about any costs relating to the service/s they need with them and will arrange for an assessment of their financial circumstances.
Staff can also assess whether there are any benefits that the person is entitled to receive.
See also Adult Safeguarding
The Team works closely with the Safeguarding Adults Team to reduce any concerns regarding the abuse of vulnerable adults. Abuse is mistreatment by any other person that violates their human and civil rights.
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