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11.6 Customer Complaints

BEDFORD SPECIFIC INFORMATION

Bedford Adult Social Care Complaints Procedure

RELEVANT INFORMATION

Principles of Good Complaint Handling (Parliamentary and Health Service Ombudsman)

Making a Complaint (Local Government and Social Care Ombudsman)

Adult Social Care Complaints Resources (Local Government and Social Care Ombudsman)

October 2018: This chapter was amended to include a link to Adult Social Care Complaints Resources published by the Local Government and Social Care Ombudsman, as above.

 

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